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Get in Touch

Ready to book your pup's cage-free grooming appointment? We'd love to hear from you!

Let's Talk

The best way to book an appointment is to give us a call. We'll chat about your dog's needs and find a time that works for you.

Location

261 Nottawasaga St
Orillia, ON L3V 3K5

Hours

Mon–Tue: 9am–5pm
Wed–Thu: 9am–8pm
Fri: 9am–6pm
Sat: 9am–3pm
Sun: 9am–5pm

By Appointment Only

Call to Book

Before Your Visit

  • Let us know about any health issues, allergies, or skin sensitivities your dog has
  • Tell us if your dog is anxious or nervous about grooming - we'll take extra care
  • Let your dog do their business before arriving (we have a small yard just in case)
  • Bring any reference photos if you have a specific style in mind
  • First-time visits may take a bit longer as we get to know your pup
  • Payment is due at pickup - we accept cash and e-transfer

Common Questions

Here are answers to some things pet parents often ask us.

How long does a grooming appointment take?

It depends on your dog's size, coat type, and the services needed. A full groom typically takes 2-3 hours. We never rush - your pup gets all the time they need.

How often should my dog be groomed?

Most dogs benefit from professional grooming every 4-8 weeks, depending on their breed and coat type. We can recommend a schedule that works for your specific pup.

What if my dog is nervous or anxious?

That's totally okay! Our calm, cage-free environment helps anxious dogs relax - no kennels or crates, ever. We take things slow, offer lots of breaks, and never force anything. Many nervous dogs become much more comfortable after a few visits.

Do you groom cats?

We specialize in dogs only. This allows us to create the best possible environment for our canine clients.

Can I stay during the appointment?

We find that dogs often behave better and are calmer when their owners aren't present. But if your dog has severe separation anxiety, we can discuss options.

What's your cancellation policy?

We ask for at least 24 hours notice if you need to cancel or reschedule. This allows us to offer the spot to another pup who might be waiting.

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Check out our latest grooms and adorable clients on social media!